“Auditing an after-visit summary” means very different things depending on who’s doing the audit and why. Three categories operate in mostly separate worlds.
The three categories
Hospitals and health systems audit their own AVS documents for compliance (HIPAA, Joint Commission, billing), documentation completeness, and patient-education quality. The buyer is the hospital admin or compliance officer — not the patient.
| Player | Audit focus | What they do |
|---|---|---|
| Epic, Cerner, Athenahealth EHR vendor tooling | Documentation quality + workflow | Built-in checks for AVS completeness, auto-generated templates, compliance flags inside the EHR. Bought by health-system IT, not patients. |
| Optum, HIMSS-affiliated audit firms | Regulatory compliance | External audit services for HIPAA compliance, Joint Commission prep, payer audit defense. High-touch consulting; six-figure engagements. |
| Press Ganey | Patient-experience scoring | HCAHPS and patient-satisfaction surveys; the “quality” here is institutional benchmarking, not clinical-evidence fit. |
| Nuance/Microsoft DAX, AKASA | Clinical documentation | Ambient AI scribes that generate AVS / progress notes; the “audit” is internal quality control on the generated text. |
None of these tools are for you. They serve hospital admins, billing offices, and compliance teams.
A human specialist (or patient advocate) reviews your records narratively and tells you what they think. The patient is the customer; the value is the human expert’s judgment. Slow and expensive.
| Player | Format | What you get / typical cost |
|---|---|---|
| 2nd.MD | Remote specialist review | Records reviewed by a specialist; video consult. Often covered by employer benefits; cash price ~$500–$1,500. Turnaround: days. |
| Cleveland Clinic MyConsult | Institutional second opinion | Written second opinion from a Cleveland Clinic specialist. ~$565 base. Turnaround: 5–7 business days. |
| Mayo Clinic Remote Consults | Institutional second opinion | Specialist review with Mayo brand authority. Pricing varies by case; days–weeks turnaround. |
| Solace · AdvoConnection | Patient advocate / navigator | Human patient advocate reviews your records and care plan; helps coordinate. ~$150–$500/hour. Doesn’t typically pull trial-level evidence. |
High-trust, slow, expensive. Value is the human expert’s judgment, not a structured cross-check against trial evidence.
Structured cross-check of the care plan in your AVS against trial-level evidence filtered for your context. The customer is the patient; the analysis is AI-augmented and queryable. This category is largely empty — closest existing tools are near-misses on the actual workflow.
| Player | What they do | Why it’s a near-miss |
|---|---|---|
| K Health | AI triage + primary care | AI-driven, but focuses on triage / preventive care / virtual visits — not on auditing the care plan you already received. |
| Health-literacy translators ReadablerX, LitTouch-style | Plain-language rewrite | Translates the AVS into plainer English. Comprehension help, not evidence-fit checking. |
| Off-the-shelf ChatGPT / Claude | General LLM Q&A | Many patients paste their AVS into ChatGPT today — but the answer is a probabilistic summary, not a structured cross-check against trial-level evidence. The same overgeneralize/overlook failure modes apply. |
| No B.S. Med This site · concierge audit live now | Patient-side AVS evidence-fit audit | Email your AVS; we cross-check the diagnoses, prescriptions, and follow-ups against clinical-trial participant data (eligibility, outcomes, harms) filtered for your context. Free during beta. Concierge today; MCP-served as the eligibility model matures. |
| Axis | Institutional / compliance | Human second opinion | No B.S. Med |
|---|---|---|---|
| Audience | Hospital admins, compliance teams | Patients (high-end) | Patients (everyday) |
| Audit focus | Documentation, HIPAA, billing | Specialist narrative review | Evidence-to-person fit (deterministic queries vs trial-level data) |
| Cost | Six-figure institutional contracts | $500–$1,500 per case | Free during beta |
| Turnaround | Engagements over weeks/months | Days to weeks | Concierge turnaround; MCP-served eventually (interactive) |
| Reproducibility | Subject to auditor judgment | Subject to specialist judgment | Deterministic queries — same input → same evidence |
Institutional audits exist at scale, but they don’t serve patients. Human second opinions serve patients but cost $500+ and take days. The third category — AI-augmented, evidence-grounded, patient-side AVS audits — is largely empty. Existing AI tools either don’t target the AVS workflow specifically (K Health) or give you probabilistic summaries instead of structured cross-checks against trial-level data (off-the-shelf ChatGPT/Claude).
No B.S. Med occupies that empty slot. The audit is deterministic (same input, same evidence retrieved), patient-facing (no NPI required), and free during beta. For more on why this matters — and what failure modes generic AI summaries miss — see The Evidence-to-Person Fit Problem.
Related: The Medical AI Landscape · The Evidence-to-Person Fit Problem · About